PROCESS

The Process:

True South Designs will be working with you every step of the way.  We help with the initial planning and design, preparing for construction, professional installation, and everything else through to the final touches which turn your house into a home.

Step 1: Initial phone conversation:

We invite you to call us at 603.716.6885 to discuss your project. We can help answer your questions about the materials, prices, sources, timelines, and our process to assist you with your planning. We will also discuss your budget and how you will finance it. If we both agree that this sounds like a good fit, we’ll move onto the next stage.

Step 2: Initial home consultation: $250

After our phone conversation, we will set up a time for Maria to visit your home. This is where we discuss what you like and don’t like as we look at the spaces, what you envision, timing, and expectations. She will take pictures of the areas in question so she has a better understanding of the space. She will also look at the structure, electrical, plumbing, and other areas to make sure they are adequate for the remodel. Items we will want to discuss may include:

Confirm you have already reviewed our process for how we do business and answer any questions

What you expect of the designer, contractor, including the process, quality of workmanship, and quality of materials

The reasons and or purposes for considering your remodeling project

Your desired timeframe, including start and completion dates

The project and product style and/or design you are looking for and how it relates to the budget

How and when you plan to make project-related decisions

How you define and will measure a successful project

Step 3: Scope of work letter aka Design Contract:

Maria creates a Scope of work letter detailing what you are looking for (your wishlist) a time design outline and a design which fits into your budget. This is based on her years of experience and similar projects. The design stage takes anywhere from 4-8 weeks depending on the size and details of the project. We can either meet in person (taking in the precautions for COVID-19) and or email/FaceTime. The total design fee is broken down and paid at the end of each of the 5 meetings. The contract includes the following:

Meetings 1 & 2:  Firming up the design/layout using Chief Architect a CAD program for the designs. *Up to 3 conceptual designs. Once we have a firm design, our team of contractors comes in and gives us a labor quote (this is not an estimate but a quote)

Meeting 3: Go to various showrooms to pick out the finished products which are within the budget.

Meeting 4: Finalize the design layout and finished products

Meeting 5: 3 sets of Working Drawings: 1 for you, 1 for the contractor, and 1 for the building inspector. This can also be emailed.

*Anything over 3 conceptual designs is $75/hour.

Kitchen Design: $1,000

Master Bathroom Design: $750

Other rooms: $500/room

Bundle: Fee-based on project size:

Additions/New Homes/Accessory units: 10% of the opinion of cost

Consulation: $75/hr

If everything is satisfactory the design contract is signed and the design process begins. We will set up a time to come in and measure before the first meeting.

Step 4: Construction Contracts:

If you plan on using True South Designs Contractors/builder then Construction contracts are signed and deposits are paid for. This locks in the contractors for the project. Maria can act as a Project Manager/Coordinator with the contractors, or use her General Contractor, or work with yours on the project. Permits will be acquired at this stage.

We have an organized process for completing the renovations of your home. As part of this process, there will be several meetings in which you will need to attend and participate in.  These will be scheduled in advance so all can be present, involved, and remain informed throughout the process.
After agreeing to move forward with your project we will go to work getting your project ready for construction.  We call this pre-construction phase. Once the construction contracts are signed and deposits are paid then we can lock in the contractors for the start dates.

Step 5: Product Ordering Stage:

After the Finished product contracts are signed and paid for, we will start ordering products that have extended lead time such as cabinets, plumbing fixtures, appliances, tile, etc. This helps keep to the budget and schedule. There will be fewer if any product substitution challenges and any product delivery delays can be addressed well in advance of when they will actually be needed.

STEP 6: Pre-Construction Meeting:

We will get together with you at your home to discuss the schedule.  We will review the scope of work as well as other important details including:
Working hours
Dumpster, and equipment locations
Product staging areas
Parking
Project schedule and payments.                                                                                                                               Access to the home, maintaining security                                                                                                                    Pets                                                                                                                                                                                 All personal items must be removed from the areas to be remodeled. Logistics of where you will store them-renting a container or putting them in another area of the house will be addressed.                                                                  Any additional information and or concerns you have

Step 7: Construction

We will begin your project working with our team of fully licensed and insured construction professionals with whom we have good relationships. The project manager will keep you informed of when we will be there and keep you up to date with the progress of your project, as well as when progress payments are due.
If for any reason you request or require any changes or additional work, we will prepare a written change order for your review and acceptance prior to the changes or work being performed.
To help you understand the construction process and sequence, our construction agreements are written describing the work to be completed in the same order we anticipate completing your project.  Using the agreement, you can follow and anticipate the construction process as your renovation project unfolds.

Step 8: Completion

When the project is near completion we will create a punch list and go over everything to make sure it’s to your satisfaction and have you sign off on the form. When the project is 100% completed, we will remove the dumpster and our equipment. All money due will be paid. We strive for perfection and hope that you will refer us to others. If you believe we did a fantastic job we ask that you write a review for us. We look forward to serving you in the future.

 

 

Comments are closed.